Your privacy matters to us. This Privacy Policy explains how 396jl collects, uses, stores, and protects your personal information when you use our online casino and sports betting platform in the Philippines.
Here's a quick overview of how 396jl handles your personal data.
All personal and financial data collected by 396jl is stored on encrypted, access-controlled servers. We use 256-bit SSL encryption across all data transmissions to keep your information safe from unauthorized access.
396jl does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the 396jl platform and to comply with legal obligations.
You have the right to access, correct, and request deletion of your personal data held by 396jl. Submit a data request at any time by contacting our support team at [email protected].
396jl uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings at any time.
We work with trusted payment processors such as GCash and PayMaya to handle transactions. These partners are contractually bound to handle your data securely and only for the purposes we specify.
396jl's data practices comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and the regulations issued by the National Privacy Commission (NPC).
396jl ("we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you" or "Player") who access and use the 396jl online casino and sports betting platform (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). It should be read together with our Terms & Conditions and Responsible Gaming Policy.
By creating a 396jl account, accessing the Platform, or otherwise providing us with your personal information, you consent to the collection and processing of your data as described in this Privacy Policy.
396jl collects the following categories of personal data from users of the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality |
| Contact Data | Email address, mobile number, residential address (city, province) |
| Account Data | Username, encrypted password, account preferences, communication settings |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage |
| Technical Data | IP address, device type, browser type, operating system, login timestamps |
| Usage Data | Pages visited, features used, click patterns, referral source |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions |
We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or regulatory compliance.
396jl collects personal data through the following means:
396jl uses your personal data for the following purposes:
396jl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
Under the Data Privacy Act of 2012, 396jl processes your personal data on the following legal bases:
396jl does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this policy:
All third-party service providers who process personal data on our behalf are required to implement appropriate technical and organizational security measures and to process data only in accordance with our instructions.
396jl uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 396jl Platform. For more information on managing cookies, refer to your browser's help documentation.
396jl retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, your personal data will be sec urely deleted or anonymized in accordance with our data disposal procedures.
396jl implements industry-standard technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately of any suspected unauthorized access.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 396jl:
To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days of receipt.
The 396jl Platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the 396jl Platform, please contact us immediately at [email protected].
396jl primarily stores and processes personal data within the Philippines. In limited circumstances, data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international fraud prevention services.
Where such transfers occur, 396jl ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the Data Privacy Act of 2012 and the National Privacy Commission.
By using the 396jl Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this policy, provided that adequate protections are in place.
396jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of the 396jl Platform following any update constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 396jl Data Protection Officer:
You also have the right to file a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. Visit the NPC's official channels for guidance on how to submit a complaint.
396jl takes your privacy seriously so you can focus on what matters — enjoying thousands of games with fast GCash payouts and 24/7 support. Must be 21 years or older to play.
256-bit SSL encrypted · 21+ only · Play responsibly